What our Customers say...


Very Fast and very good  We got a crazy high quote from another place so I called SERVPRO. They were out that Monday afternoon, they did a full review of the mold and gave me a very reasonable quote. They did the remediation that week. Couldn't ask for a nicer, and more thorough group. 

Ray deserves more than 5 stars he is such a great person to work with he is always the go to person that gets whatever needed done asap he is awesome great soul!

Nice Work

Thank you SERVPRO for the great job of basement clean up and asbestos removal. The Business Owner, Joe an Asbestos Tech and another Tech were all very professional and knowledgeable regarding containment, biohazard removal and disposal. Thank you to Levonzia for coordinating the proposal and getting the team to the house. The home can now be sold safely and is asbestos free.

Best service ever. Had a flood in my basement, these guys did a great job cleaning it up and taking care of the mold.

Great service for mold remediation. Contact was fast and easy. They answered all my questions about the process. Jason was very nice and efficient installing their gear.

Great Service   This SERVPRO has great customer service and does their best to help members of their community! I Highly recommend them to anyone who appreciates having their questions answered!

The staff was friendly and considerate. I really appreciate the work they did in restoring my kitchen after water damage. My kitchen was very close to the condition before the damage occurred. I highly recommend them.

SERVPRO did an outstanding job restoring our basement after a rain flooding in Sept.2020. From Shruti, who was a professional and calming estimator when she came to assess the damage to Ben Ritter, the building specialist. Ben returned every call promptly and guided us through the whole process despite all the added precautions because of Covid. Alex, the restoration tech, went above and beyond to find all the paneling/trim needed to match the original. His expertise with installing the new basement window despite all the irregularities was incredible. We are so happy with the results and highly recommend SERVPRO. Our basement is even better--- waterproofed and safe-- thank you !!

I would like to let you know that the team that worked on cleaning my basement did a great job, they were very professional and friendly, they exceeded my expectations. This project wouldn’t be done without the help of Levonzia he was very passionate, problems solver and great customer service. Thank you all, the team lead I believe his name is Horace sorry if I got it wrong, joe, John and Lisa.

Mike & Horace were friendly, professional, and informative. They cleaned up the damage area, leaving it more efficient for repairs. I would recommend them to friends and family.

Amazing company! Our family was on vacation when our fridge decided to leak. It flooded multiple rooms and the basement. SERVPRO was so helpful. They were able to get everything done quickly while we were away. They were extremely professional and knowledgeable. We were extremely overwhelmed by the situation and he helped greatly in calming us down. We are sticking with SERVPRO the whole way through the rebuild due to their great customer service!

"I had the extreme pleasure of working with Ben. He is probably the best service provider I have ever worked with in any capacity. He kept me informed and responded to my after hour questions. Even while he was on vacation! His crew was professional and his outside contractor was AMAZING!! I love how the job was completed and my floors are better than I hoped for. Look out SERVPRO...if I ever own my own company I am going to steal Ben."

SERVPRO of East York did an outstanding job cleaning up after I had a fresh water leak. Dylan and his crew did an excellent job responding to the emergency after normal hours initial de-flooding. They return the next day to clean up and install even more dehumidifiers and fans. Excellent work

Your teams were very professional from start to finish. Nothing but A+.

These people were compassionate and kind throughout the process.

Jason and his team were prompt, courteous and attentive to our concerns. Would definitely recommend their services to others.

Was very happy with the respond time.

Great hard working guys-professional & courteous.

There are none recommendations to improve their performance. I have never seen any one work like they did.

Very professional and prompt!


No matter what it might be for you, I would highly recommend SERVPRO.

Horace & staff did an excellent job. He was always available for any questions or concerns I had.


You have a good crew. Dylan, Anthony, Jason, Jon provided very good customer service during this difficult situation. Thank you.


George Fisher & his helpers did an excellent job! He explained the process in detail and followed through.

The team worked fast and took care of my home. Thank you.

Crew worked quickly and efficiently.

Excellent Service!

Did a great job!

Employees like Horace are crucial for company. Do what you have to in order to keep them on your team! Horace was fantastic. He made us very comfortable with the process and after he set up the equipment, we knew our life would be back to normal ASAP!

Thank you SERVPRO for your quick response and action. We can breathe easier.

We had a tree hit our home. SERVPRO was able to come clean the mess. Thank you George!

All tens. Thank you

We call these guys for help all the time!

Don't change a thing!! I always felt comfortable "bothering" anyone because they were helpful and kind ALWAYS.

Thank you for all your help.

To All Who Have Helped Me,

Sincere Thanks for all that you did to help me with the recent flood in my home. Each of you deserve my supreme praise and heart felt gratitude. I will always remember your kindness, professionalism, and competence.

Much continued success to all!

They were pleasant, worried so hard, God Bless them!

Jules in the office was so courteous and kind!

Thanks for the great restoration with water damage. Rebuild is in process.

Super quick response, extremely knowledgeable, couldn't have had better service.

Since we are living in TN and home was in PA we appreciated Jules help us and Horace, who did final walk through was great. Jules in the office went above and beyond in helping us, with my husband's cancer she took much stress off me

Jules had excellent customer service!

Horace and his crew were informative, helpful, and took care of every room that I had mentioned to them.

Office staff exceptional. Field team was extremely polite and courteous.

Very pleased with using this service-people very friendly and helpful.

Hector & Austin were professional and great to work with.

Hector & Austin were great workers :)

Thank you, Jules.

We really appreciate the work SERVPRO did for us. We couldn't have done it without you. 
All of the damage has now been mitigated and we are in the process of putting everything back in place (and continuing to go through the items in the basement and throwing stuff out) as we come down the home stretch.
Thank all of your responders for us. They worked hard while they were here.

Thank you for the great service.

So glad you were here.

My insurance company sent out Restore-Core out of Harrisburg. They did not show up. SERVPRO was out and had equipment set up within 20 min. of my call. Explained everything and answered all my question. Thank you so much.

Very Nice experience. Your personnel were very helpful.

Professional, helpful, & a PLEASURE to work with.

Thank you for helping our family out in this very sad time. The people of Elizabethtown and Lancaster County have been very kind. The time spent in Elizabethtown and Timber Villa was graced with thoughtfulness of many special neighbors and local businesses.

Absolutely amazing Service!

Everything was great!

I appreciate how much care was put into the cleanup of my home.

Shruti was very professional. Crew did a fine job at getting us back operational again. Thanks!

I appreciated the knowledge and expertise of the on site personnel. The explanations of the process were helpful.

The job was handled very professionally, promptly and reliably. Andre did a great job.

George was awesome! Really knew what he was doing-very experienced, hard worker.

We always use SERVPRO to service our needs!

I have used them twice. Great work !

Were very Prompt and on the job in record time. Was extremely pleased with service.

Very Good Service.

I am a repeat customer. These guys are a 10

SERVPRO Western Lancaster were fast to service and contain the damage. They answered all our concerns and were a pleasure to do business with. We would be glad to use them in the future.

We thank you so much for your service

Prompt and friendly throughout the process.

Couldn't be happier. Very impressed. Horace was awesome. Everybody did a great job.

Work done was exceptional. House feels clean after smoke loss.

I was very happy with how prompt they were & the level of communication.

Thank you-Shruti & George & Brad. SERVPRO personnel went above & beyond on this project as it was a rental and the tenants are not the easiest people to deal with-THANK YOU

The gentlemen that serviced my dad's house were always respectful, courteous, & patient even with a neighbor giving them a difficult time. Their professionalism is to be commended. They went above and beyond.

Shruti was very professional. Crew did a fine job at getting us back operational again. Thanks!

Horace & Seb were FANTASTIC.

We appreciated the quick response and personal attention of the crew and franchise owner.

Austin was respectful & informative!

These guys were great. Thanks.